New Supervisors: Going from Surviving to Thriving

All Days
Human Resources | Recorded Webinar | Duration: 60 Minutes
Pamela Jett
Description

The transition from staff to “supervisor” can be daunting. Join communication skills expert Pamela Jett as she shares the critical skills required to not only survive but thrive in a new supervisory role. Loaded with practical tools and techniques designed to enhance a new supervisor’s leadership communication, delegation, and time management, as well as techniques to acquire the supervisor’s mindset and image. This powerful 60-minute program gets immediate results! 

Critical skills to ease the transition from “staff” to supervisor:

  • Discover powerful tools to manage “friends” and former colleagues.
  • Master 3 tools to make communication easier, with everyone... every time.
  • Leverage the power of “boundary statements” to enhance productivity.

Discover how to manage time and priorities for maximum success:

  • Learn how to prioritize effectively by understanding 4 key activity types.
  • Unlock your peak performance with 10-time management tools successful people use.
  • Master the art of “stewardship” delegation to get things done on time and on target.

Essential tools for tough conversations, performance feedback, and other supervisory challenges:

  • Discover what to say/do when tears flow.
  • Learn what never to say during a disciplinary conversation - hint... it’s not what you think.
  • Discover language patterns to make disciplinary conversations easier.
  • Learn how to keep records and notes so that you can hold people accountable.
  • Master the art of open-ended questions to gain cooperation.

Don't merely survive as a first-time supervisor.  Join Pamela Jett as she guides you through how to thrive in your new role.

Who Will Benefit:-

  • Business Skills
  • Human Resources


Speaker Detail

Rhanda McKown

Pamela Jett

Innovative Communication LeaderAs an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic  theory and strategy to an unparalleled level of application.Certified Speaking ProfessionalPamela Jett has had a life-long romance with words and their effect on relationships and has felt at home on stage and in front of an audience for more than 30 years. Her first platform experience was in musical theater when, starting at the age of 9, she began to appear regularly in local community theater productions. At age 11, Pamela was recognized as a budding speaker when she successfully competed in a local speech competition. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.